Senior Product Manager Bangalore

Bekaert (www.bekaert.com) is a world market and technology leader in steel wire transformation and coating technologies. We pursue to be the preferred supplier for our steel wire products and solutions by continuously delivering superior value to our customers worldwide. Bekaert (Euronext Brussels: BEKB) is a global company with more than 27 000 employees worldwide, headquarters in Belgium and € 5.9 billion in combined revenue in 2021.

Why join us?

• Personal Growth – Let us help you unlock your full potential
• Pioneering – Join us to challenge the impossible
• Creativity - Discover possibilities beyond steel
• Purpose – Drive progress for our planet and people
• Diversity – Together, we create change

About the role

As Senior Product Manager for Commercial Solutions you represent the "voice of the product" by setting the overall strategic vision and roadmap for the product. You will be responsible for success against identified metrics, managing the product's ROI, and setting short- and long-term product objectives, and ensuring that the product team works together effectively. responsibilities with the product owners, solution architects and identifies technology solutions to meet business and financial objectives.

Your Impact as (title):

• Collaborate with the Business area to define and implement the commercial IT roadmap for the product tracks (CRM, Customer Engagement Platforms, Marketing Automation, Corporate Websites, Domain & Regional Websites). You will also be responsible for streamlining product operations in line with the organization’s business objectives.
• Collaborate with product owners and other internal/external stakeholders to define requirements and priorities. Drafting and driving product release plans.
• Drives the design, prioritization, and management of customer experiences of product tracks. Engages business stakeholders in identifying technology-based innovation opportunities.
• Steers technology vision, direction, and architecture for product tracks. Advocates the use of common source components versus building duplicate functionality, reducing technical debt while driving new capabilities.
• Align IT's operational SLAs and KPIs with those of the sales and marketing functions. Manage business escalations and drive solutions through interventions when necessary.
• Manage communications and ensure visibility of product development and results.
• Build a world-class Digital Engineering team. Develop team capabilities and manage deployment to provide customer-centric design and implementation support.
• Ensure teams have the right skills and composition to deliver quickly and respond to emerging requirements with an agile approach.
• Manage budget and third-party resource allocation, negotiate contracts with suppliers and promote relevant cost-saving initiatives.

About You

Essential skills & competencies:

• 9+ years of overall experience, 5+ years into project/product management of commercial/customer solutions
• Experience in managing globally distributed Product Teams
• Experience in building products from scratch and seen the product lifecycle.
• Broad and deep knowledge of various aspects of an enterprise and customer-facing technology architecture such as business, information, data, infrastructure, and security.
• Strong business and leadership skills and good experience with technology to deliver commercial solutions (CRM, digital marketing, marketing automation, digital commerce (B2B, B2C), NPS, customer service, integration with ERP (SAP SD)).
• Demonstrated experience in product leadership and commercial solutions preferably with Adobe Experience Manager and Microsoft Dynamics.
• Knowledge of existing, new, and emerging technologies and ability to practically apply them to new business designs and business models to achieve targeted business results.
• Good understanding of design thinking, test-driven development, and software test automation processes.
• Good written and verbal communication skills.

Our Digital Advanced Solutions (ADS) team is a mighty group of technologists from across the globe who continuously push the envelope in Digital, Cyber resilience,  Data science,  intelligent automation, Cloud solutions and New (Agile) ways of working. Want to learn more about our digital opportunities?