Voice of the Customer Engineer

Be part of something bigger!

As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be the leading partner for shaping the way we live and move. And to always do this the Bekaert Way – safe, smart, and sustainable.

With a heritage of more than 140 years, we continue to strengthen our core competencies that have made Bekaert a global market and technology leader in material science of steel wire transformation and coating technologies. Today, we also apply our expertise beyond steel to create new solutions with innovative materials and services for markets including new mobility, low-carbon construction, and green energy.

As a dynamic and growing company with over 27,000 employees worldwide, 75 nationalities, a retention rate above 90% and almost € 7 billion in combined revenue in 2022, we're looking for someone like you to join our team!

Why join us?

• Personal Growth – Let us help you unlock your full potential
• Pioneering – Join us to challenge the impossible
• Creativity - Discover possibilities beyond steel
• Purpose – Drive progress for our planet and people
• Diversity – Together, we create change

About the role
Your Impact as Quality Engineer Voice of the Customer
Relationship with the external clients and setting meetings with clients
Responsible for registering and following up customer complaints
Coordinator of the investigation team
Blocks the non-compliant finished product and permanently informs about quality problems
Coordinates the activity of the Final Control department
Updates the customer product specifications in the internal informatic system and communicates with relevant parties
Monitors the trend of quality parameters of finished products and proposes action plans that bring continuous improvement
Follows the SPC activity


About You
Essential skills & competencies
You hold a university degree Engineering
Relevant work experience in industrial environment, experience in Quality or in a similar position for at least 3 years
Knowledge and experience in working with quality tools (8D, 5 Why, FMEA)
You have a good knowledge of English and Romanian
Strong computer literacy (spreadsheet skills with the ability to perform complex statistics)
Great problem solving
Great communication skills
Ability to deal with the customers effectively

Will you dare to take the next step?

Join us to unlock your full potential AND have a true impact in pushing the boundaries of what is possible.

We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!

At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about us and our exciting career opportunities, visit Bekaert Careers