IT Network Service Manager

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Date: Feb 7, 2024

Location: Zwevegem, BE

Company: Bekaert NV


Be part of something bigger!


As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be the leading partner for shaping the way we live and move. And to always do this the Bekaert Way – safe, smart, and sustainable.

With a heritage of more than 140 years, we continue to strengthen our core competencies that have made Bekaert a global market and technology leader in material science of steel wire transformation and coating technologies. Today, we also apply our expertise beyond steel to create new solutions with innovative materials and services for markets including new mobility, low-carbon construction, and green energy.

As a dynamic and growing company with over 27,000 employees worldwide, 75 nationalities, a retention rate above 90% and almost € 7 billion in combined revenue in 2022, we're looking for someone like you to join our team!


Why join us?

  • Personal Growth – Let us help you unlock your full potential

  • Pioneering – Join us to challenge the impossible

  • Creativity - Discover possibilities beyond steel

  • Purpose – Drive progress for our planet and people

  • Diversity – Together, we create change


As an IT Network Service Manager located in Belgium, you will be leading the global network operations across all Bekaert locations and our Cloud platforms.

Together with the internal team and IT service provider, you will ensure reliability, availability, and performance of our networks, fit for purpose.

This key role requires a high experience in all major network technologies such as switching / routing, WAN, WLAN, firewalls, load balancers, cloud-based network services and SDN.

About the role

Your Impact as IT Network Service Manager:

  • You will manage a team of Network Engineers (2 team members) who support connectivity services (LAN, WAN, WLAN, Cloud, Security).

  • You will oversee the operational and tactical governance of our IT network service provider.

  • You will ensure alignment with Bekaert ITIL processes, including robust incident management, proactive problem management, and ongoing improvement of our network architecture.

  • You will take ownership of lifecycle, capacity, and configuration management for connectivity services.

  • You will identify and implement network security measures based on vulnerability assessments and hardening recommendations.

  • You will coordinate and lead operational projects related to connectivity services, including lifecycle management, capacity planning, and support for business-driven roll-out projects such as MES and IoT, as well as global roll-out projects like SD-WAN.

  • You will collaborate closely with the solution architecture team, providing input from operations and serving as a technical expert in networking.

  • You will act as the 'CEO' of the network service, taking accountability for budgets, cost management, continuous improvements, and SLAs.

  • As part of our SLA, you will ensure optimal network performance by enhancing network monitoring tools and refining processes with our IT service provider.


About You

Essential skills & competencies: 

  • You have a bachelor’s degree in computer science, information technology, engineering, or a related field.

  • You have at least 5 years of experience in IT service management, with a focus on connectivity services.

  • Certification in Cisco (CCNA or CCNP) or equivalent experience is a must.

  • You have strong technical knowledge of connectivity solutions (SD-WAN, Fortinet, Cisco, VPN) and routing protocols (BGP, etc.).

  • You possess excellent communication, collaboration, and problem-solving skills.

  • Your passion lies in designing, implementing, and managing IT network projects across multiple regions and platforms.

  • You have strong written and spoken communication skills in English; proficiency in any other language is a plus.



 What is in it for you?

  • We offer a competitive salary with benefits, including a company car, hospitalization insurance, and a particularly robust pension plan.

  • Hybrid work schedule.

  • 20 vacation days +17 ADV days.

  • Learning programs developed by our L&D department.

  • A great opportunity to play your part in an international growth story.

  • A chance to grow along with your responsibilities (national or international).

  • Cool colleagues all over the world


Will you dare to take the next step?


Join us to unlock your full potential AND have a true impact in pushing the boundaries of what is possible.

We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!

At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about us and our exciting career opportunities, visit Bekaert Careers 


Our Digital Advanced Solutions (ADS) team is a mighty group of technologists from across the globe who continuously push the envelope in Digital, Cyber resilience, data science, intelligent automation, Cloud solutions and New (Agile) ways of working. Want to learn more about our digital opportunities?


Job Segment: Network, Service Manager, Materials Science, Network Security, Solution Architect, Technology, Customer Service, Science, Security

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